Shipping policy
At Eagle Cast Iron, we are committed to delivering your orders with the highest standards of safety and punctuality. Our shipping policy includes the following:
🕐 Shipping Timeframe:
Orders are delivered within 1 to 7 business days across Egypt.
The shipping period starts once the order is confirmed by our team.
📞 Pre-shipment Communication:
Our shipping department will contact you via phone call or WhatsApp to confirm the order and schedule a suitable delivery time.
If we are unable to reach the customer for two consecutive days, the order will be temporarily put on hold until contact is re-established.
🚚 Shipping Companies:
We partner with reliable shipping companies to ensure your product arrives in excellent condition and on time.
Shipment tracking information will be provided (if available).
📝 Additional Notes:
Please ensure your phone number and address are accurate to facilitate smooth delivery.
A flat shipping fee of EGP 100 applies to all locations within Egypt.